Time: 10.00 am – 1.00 pm
Location: One Community Centre
The bilingual advocacy outreach surgery project is a project run by Advocacy Support (ltd) for local refugee and asylum-seeking communities who use the One Community Center. The project ascertains their needs and provides an independent, culturally sensitive, bilingual advocacy service. We give practical assistance supporting clients to fully access their rights and entitlements, at the same time negotiate quality service provisions.
How can we help?
Advocacy Support assesses new volunteers to be trained as bilingual advocates through its nationally accredited quality mark advocacy service. Advocacy Support also works closely with Leeds Refugee Forum and other identified agencies (eg. CAB, Jobcentre Plus, Red Cross) to increase access and support to services for those groups that find difficulty in these areas.
The surgery operates on a first come, first served basis and runs for three hours per week. In some cases clients will be required to attend further drop-in sessions at the surgery or at our main office to complete the work. Any work that cannot be carried out at the surgery will be referred back to Advocacy Support main office or to an alternative appropriate provider. The surgery will not be obliged to take on any client’s case if it falls outside of Advocacy Supports remit or if it contradicts Advocacy Support policy and practice.